1. Important Information
1.2. Contact us
2. Information We Collect On ionicpim.com
2.1. When you visit our website
You are free to explore the website without providing any personal information about yourself. When you visit the website, request a demo, download a document or register to an event, we request that you provide personal information about yourself, and we collect Navigational Information.
2.2. "Personal information"
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, job position, country, phone number, and other information about yourself or your business. Personal information can also include information about you that is available on the internet, such as from LinkedIn, Twitter, Google, Trade Show lists of exhibitors or publicly available information that we acquire from service providers.
2.3. "Navigational information"
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Navigation Information" section below.
2.4. Information about children
The website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at firstname.lastname@example.org, so that we may delete the information.
3. How We Use Information We Collect
3.2. We never sell personal information
We will never sell your personal information to any third party.
3.3. Use of personal information
3.4. Use of navigational information
We use Navigational Information to operate and improve the website. We may also use navigational information alone or in combination with personal information to provide you with personalized information about SpecialChem or topics you might be interested in.
3.5. Customer testimonials and comments
We post customer testimonials on our websites, which may contain personal information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
3.6. Security of your personal information
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
3.7. Social media features
3.8. Retention of personal information
We retain personal information that you provide us as long as we consider it potentially useful in contacting you about our Product Information Management system, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in "Opting Out and Unsubscribing" below.
3.9. International transfer of information
3.10. Corporate events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by SpecialChem on the website. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
3.11. Compelled disclosure
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
4. Navigational Information
4.2. Log files
We may collect demographic information, such as your preferences and interests using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by SpecialChem, to maintain quality of the website, and to provide general statistics regarding use of the website. For these purposes, we do link this automatically-collected data to personal information such as name, email address, address, and phone number.
5. Opting Out and Unsubscribing
5.1. Reviewing, correcting and removing your personal information
Upon request SpecialChem will provide you with information about whether we hold any of your personal information. If you provide us with your personal information, you have the following rights with respect to that information:
To exercise any of these rights, please contact us at email@example.com. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
- to review the user information that you have supplied to us
- to request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- to request that your information not be used to contact you
- to request that your information be removed from any solicitation list that we use
- to request that your information be deleted from our records
- to opt out of being solicited by SpecialChem
5.2. To Unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, or by sending us email at firstname.lastname@example.org. Customers cannot opt out of receiving transactional emails related to their account with us.