AI Chatbots drive better product discovery
in Chemicals

In the era of AI, customers have higher expectations than ever: technical buyers value fast, accurate and context-specific assistance, and relevant product recommendations.
Online catalogs are well-suited for buyers who already know what they want: they have clear specifications and sometimes know the CAS#. However, a catalog may be limiting the buyers who know their technical challenge and their desired application, but not the product or technology to solve it.
AI chatbots offer the missing link: a conversational, interactive way to guide buyers through discovery, helping to ask the right questions and find relevant products or connect with your sales team.
What You Will Learn:
- What are online catalogs designed for, and when are they less useful for certain customer needs
- How AI chatbots enable buyers to discover solutions through natural language conversations
- Why building your AI chatbot on structured product data makes deployment faster, cheaper, and more reliable
- Real-world examples of how PIM-powered AI chatbots improve buyer experience and accelerate sales
Who should watch:
- Chemical distributors, chemical producers and manufacturers
- C-Suite, Sales, Digitalization, Marketing, IT and Product Managers
Our Panel Speakers :

Christophe Cabarry
Founder and CEO of SpecialChem

Chintan Bhomia
Product Manager
Agilis Commerce
